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BANK MISSION

Reproducing success and sharing it with every partner. We are focused on building a powerful financial supermarket operating in the most profitable segments of the most promising sectors of the financial market.

The bank’s mission will be achieved by solving the following tasks:

  • maintaining sustainable growth in key performance indicators while meeting all prudential standards for capital adequacy and liquidity;
  • significantly improving the asset structure, specifically increasing the share of income-generating assets and their profitability to further enhance return ratios;
  • further developing modern banking technologies and gradually integrating them into all areas of the Bank’s business to increase operational efficiency and service quality;
  • continuing to open new sales points in the most effective formats to make the Bank’s services even more accessible. In particular, the Bank plans to continue opening new points in the Bank Service Office (BSO) format, which demonstrated the highest sales growth in 2021;
  • increasing efficiency indicators by optimizing business processes, improving service quality and speed, while simultaneously reducing operational costs through the integration of modern technologies and, in particular, new software;
  • expanding the client base by developing the product line to offer customers a full range of services tailored to their individual needs;
  • becoming the first-choice bank for clients, achieving and maintaining leadership in service quality. To this end, the Bank took measures in 2022 to increase necessary spending on advertising and marketing, as well as to enhance the qualifications and professional potential of its employees.

BANK VALUES

LEADERSHIP

Inspiring growth
  • Inspire others to achieve their goals
  • Learn and share experiences
  • Take responsibility for decisions and results

COURAGE

Boldly transforming reality
  • Seek breakthrough solutions
  • Show initiative
  • Express opinions openly

PARTNERSHIP

Building success through collaboration
  • Act with integrity and fairness
  • Trust each other
  • Work together

RELIABILITY

Creating a secure future
  • Follow internal rules
  • Ensure consistent results
  • Show respect and care

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