Dear customer!

Within the framework of digitalizing and centralizing banking processes and improving the quality and speed of banking services, JSCB «Kapitalbank» is gradually transforming its branches into Banking Services Centers with a single code (MFO 01158) and transferring business-entity clients' bank accounts to unified servicing at the Unified Branch of JSCB «Kapitalbank» (MFO 01158).

Goal — to provide business-entity clients with access to all banking services (payments, cash services, etc.) in any office (structural unit) of JSCB «Kapitalbank» within the territory of the Republic of Uzbekistan.

The transfer is carried out strictly in accordance with the legislation of the Republic of Uzbekistan and is purely technical in nature. Your rights and the Bank's obligations under all previously concluded agreements are fully preserved and remain unchanged.

From 21.11.2026 to 22.11.2026, a planned transfer of accounts of business-entity clients only of the COO branch of JSCB «Kapitalbank» and the Andijan Banking Services Center (BSC), Karshi BSC, Urgench BSC, and Yunusabad BSC of JSCB «Kapitalbank» — from MFO 01088 to MFO 01158 — will be carried out.

In this regard, PLEASE NOTE that during the specified period the following may occur:

• possible technical failures: during the transfer period, there may be interruptions in the operation of services and communication channels;

• integration services: temporary delays or inability to exchange data within the framework of current technical integrations may occur;

• provision of information: the promptness of reporting and responses to automated requests may be temporarily restricted.

The following banking services will be available:

• currency payments for legal entities will be carried out as usual on November 20, 2026;

• conversion operations for legal entities will be carried out as usual on November 20, 2026;

• corporate business/SME operations will be carried out as usual on November 20, 2026;

• cash operations will be carried out as usual on November 20, 2026;

• retail banking operations for individuals (international money transfers, deposit operations, currency exchange, and cash operations) will be carried out until 17:00 on November 20, 2026;

• operations through ATMs and payment terminals will be carried out as usual on November 20, 2026;

• credit transactions will be carried out until 17:00 on November 20, 2026;

• monitoring of corporate lending until 18:00 on November 20, 2026;

• clearing of the National Payment System (NPS) in regular mode on November 20, 2026;

• clearing for international payment systems (IPS) via the Tieto Processing Center: process start at 18:00, completion by 19:30 on November 20, 2026;

• card opening, top-up, or withdrawal operations at the Bank's branches will be carried out as usual on November 20, 2026;

• the operation of the «Uzum Business» remote banking system (RBS) will be suspended at 23:00 on November 20, 2026, and partially restricted until November 22, 2026;

• the operation of the Mobile Application will be partially restricted from November 20 to November 22, 2026;

• the operations of the Bank's branches/offices will be carried out as usual on November 20, 2026.

From November 23, 2026, all types of banking services (payments, cash services, etc.) will be provided in accordance with the established procedure!

EXCLUSIVELY for business-entity clients of the COO branch of JSCB «Kapitalbank» (MFO 01088) and the Andijan BSC, Karshi BSC, Urgench BSC, and Yunusabad BSC of JSCB «Kapitalbank» (MFO 01088):

From November 23, 2026, your bank account details will be automatically changed; at the same time, your current details will remain valid for 12 months starting from November 16, 2026. All types of banking services (payments, cash services, etc.) will be provided in accordance with the established procedure, and your accounts will also be transferred to servicing at the Unified Branch of JSCB «Kapitalbank» (MFO 01158), which will allow you to receive banking services at any office (structural unit) of the Bank within the territory of the Republic of Uzbekistan.

Within 6 months from the date of this Notification, we suggest that you re-execute (renew) existing agreements with the Bank and counterparties, specifying new details and/or notify the counterparties of the change in details.

Current details are available in the «Internet Bank-Client» system. Our specialists are ready to provide you with the necessary assistance.

Sincerely,

JSCB «Kapitalbank»