How to write to the bank?

For general questions and suggestions

Send a suggestion, feedback or a question not related to customer service: [email protected]

For individuals

Write to us about products, services and support: [email protected]

For legal entities

Contact us with business service questions: [email protected]

Bank Branches

Head Office: Uzbekistan, 100047, Tashkent, Yunusabad district, Sayilgokh Street, 7

Monday — Friday: 09:00-17:00

Bank Details

MFO01158
TIN207275139
SWIFTKACHUZ22

How to call the bank?

For individuals

For individuals

Get advice on the bank's products, services and operations

For legal entities

For legal entities

Consultations on business service and corporate client matters

Hotline

Hotline

Report complaints, violations or poor service. All appeals are reviewed confidentially

Useful links

Virtual reception

Contact the Chairman of the Board directly: they will read your message and send an official response

Citizens' reception schedule

Learn how to schedule an in-person meeting with the executives and choose a convenient time

Career at Kapitalbank

Join the team of professionals: check out the current vacancies

Report a Corruption Incident

Confidentiality

Kapitalbank guarantees the confidentiality of your appeal

Confidentiality

Hotline

+998 (78) 888-50-64

Hotline

Working Hours

Mon-Fri: 09:00 -18:00 (break: 13:00 -14:00)

Working Hours
What is considered corruption?
What violations can be reported?
How are appeals reviewed?