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Plastic cards will no longer be linked to "their" branches
20 Jun 2020

The Uzcard cards issued before April 2019 were automatically linked to the branch where they were opened. This caused discomfort for clients – every time when they needed to get a statement of the account, replenish it and reissue or close the card, they had to go only to their "own" branch. Now you can solve these issues in any branch of Kapitalbank, immediately once we complete technical works.

Starting from June 18 and within 20 days, we will gradually "migrate" cards from the "native" branches to the "unified" field. It will not matter which branch your cards are opened in – you will be able to get service in any branch of Kapitalbank. The migration will target salary cards issued between early 2018 and late 2019. After migration, the client's status in the Apelsin app will change from "Anonymous" to "Identified", and thus the clients will have full access to the app's set of functions.

During these 20 days, the clients may face minor failures in the cards operation. But don't worry: on average, the procedure takes several hours, and the works are done at night. In most cases, the migration will be hardly noticeable, if at all.

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